AER Application Systems Restored
Release Date: August 20, 2018
The application systems that we share with the Government of Alberta that were offline due to a fire have been restored. We thank everyone for their patience as we worked to bring the systems back online.
We are now using our regular process for accepting and reviewing applications for temporary field authorizations, seismic exploration permits, and formal land dispositions.
Since August 10, we have been manually processing and issuing decisions for these applications. We are now evaluating the volume of applications received during this time to determine when we will return to our normal processing timelines. As we work through the backlog of applications, we will announce if there will be any significant delays.
The systems have been thoroughly tested, but some issues may still arise. If you encounter any problems, please contact the Customer Contact Centre by telephone at 403-297-8311 (toll free: 1-855-297-8311) or by email at @email.
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Executive Vice President