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The number of complaints we receive varies by industry sector and is influenced by overall activity levels and specific incidents. We encourage all Albertans to notify us if you see or know of something that requires our attention; we follow up on each concern or complaint we receive.  

We categorize complaints in these four ways 

  1. Health concerns have possible impacts on human or animal health by upstream oil and gas activities  

  2. Odours include all concerns specific to smell (H2S, SO2, etc.)  

  3. Operational Impact concerns are those associated with installation operations (e.g. flaring, smoke, noise, etc.  

  4. Physical Impact concerns have possible impacts on public safety, land, water wells, or other property.

Number of complaints by complaint category

Hover over the bottom left of the chart to drill down through multiple levels of data using the +/- buttons.